Blackscreen hard lock, destroying gpu's?

I love this game >300 hours, would love to keep playing it. My first install was on an nvme !5 6600 H170n with an rx 480 8gb, with 16 gb or ram and a 600 watt psu (all at stock settings). It seemed to go smoothly at high settings until the hard locks started. I toned it down tried vulcan and went windowed mode, to no avail. That card died, I figure fine it was a little over 4 years old, I'll borrow a new one until the prices on cards are reasonable again (thanks covid/crypto mining). Now the 580 8gb is starting to do the same damn thing, and I have to pull the plug because I cannot afford to replace 2 graphics cards in this economy. Please devs make this your highest priority, it could ruin the ability of others to game entirely given the state of things. I'm willing to send whatever diagnostics you need.

Regards Phil
3:13 pm, January 17, 2023
PhilGFriendly 0 comments 0 likes

AtraAngelis replied to Blackscreen hard lock, destroying gpu's? March 31, 2021 @ 11:57:42 am PST

The game does not destroy GPU's.... definitely sounds like something else in your environment.
3:13 pm, January 17, 2023
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JDaremo Fireheart replied to Blackscreen hard lock, destroying gpu's? March 31, 2021 @ 12:09:33 pm PST

I run the game just fine with an RX 580 8gb GPU and get 45-60fps in most places on the game. (Ryzen 5 2600, 16gb 2666mhz, 2x2Tb HDDs. 1x500Gb SSD, 5 PWM Case Fans, 750w Silver Thermaltake PSU)
I suggest you look to your power supply for your problem. You should have at least a 750w PSU for your setup.
3:13 pm, January 17, 2023
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PhilGFriendly replied to Blackscreen hard lock, destroying gpu's? March 31, 2021 @ 12:12:56 pm PST

Every other game I own ran smoothly. It's documented on reddit and via my own observations that cards run hotter and don't seem to throttle properly.
3:13 pm, January 17, 2023
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JDaremo Fireheart replied to Blackscreen hard lock, destroying gpu's? March 31, 2021 @ 12:15:41 pm PST

Originally posted by PhilGFriendly:
Every other game I own ran smoothly. It's documented on reddit and via my own observations that cards run hotter and don't seem to throttle properly.
Most of the posts are from people running 20 & 30 series NVidia cards and would rather blame the game than look to their own system. Of 6 Mil+ players, only about 5% of those are experiencing issues.
3:13 pm, January 17, 2023
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Martin replied to Blackscreen hard lock, destroying gpu's? March 31, 2021 @ 12:17:50 pm PST

Originally posted by PhilGFriendly:
Every other game I own ran smoothly. It's documented on reddit and via my own observations that cards run hotter and don't seem to throttle properly.
This is documented, but it still doesn't make the game to blame.

I also run an Rx 580 8gb strix and I don't have any overheating problems.

I'd suggest you clean your pc.. maybe check your air throughput and possibly reseat your gpu if it's more than 2 yrs old. But regardless.. you'll be convinced by now because some half dozen people on reddit said it.. it has to be the absolute truth.

In the majority of overheating cases.. it's actually the power supply at fault. The psu starts to fail, causing raised temps inside the box, whilst at same time starving systems of power causing them to bsod and crash.

A psu failure indicates fans being unable to spin up to their necessary speeds to extract heat.. causing gpus and motherboard to fry.. the software is just whatever was running at the time.
3:13 pm, January 17, 2023
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SovietBeer replied to Blackscreen hard lock, destroying gpu's? March 31, 2021 @ 12:22:51 pm PST

Originally posted by PhilGFriendly:
Every other game I own ran smoothly. It's documented on reddit and via my own observations that cards run hotter and don't seem to throttle properly.

I would try to check the cooling within your case. Or keep the case open while you play. Also cleaning the pc from dust will help the air flow.
3:13 pm, January 17, 2023
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PhilGFriendly replied to Blackscreen hard lock, destroying gpu's? March 31, 2021 @ 12:23:34 pm PST

Originally posted by JDaremo Fireheart:
Most of the posts are from people running 20 & 30 series NVidia cards and would rather blame the game than look to their own system. Of 6 Mil+ players, only about 5% of those are experiencing issues.

Which is still a significant amount of angry people if their' hardware is damaged. Re: psu wattage... I know what I'm doing, have tested with a voltmeter and at the very highest tdp my system uses less than 450 watts at 100% load, I've even verrified that by doing ac/dc conversion at the component level, from the wall. My psu is rock solid and should last another 5 years without concern. Thanks for the suggestion though.
3:13 pm, January 17, 2023
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PhilGFriendly replied to Blackscreen hard lock, destroying gpu's? March 31, 2021 @ 12:25:57 pm PST

Originally posted by SovietBeer:
I would try to check the cooling within your case. Or keep the case open while you play. Also cleaning the pc from dust will help the air flow.

It's an open air test bench sitting at about 17 C ambient, live in Canada, and yes it's been cleaned.
3:13 pm, January 17, 2023
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LegacyOfTorment replied to Blackscreen hard lock, destroying gpu's? March 31, 2021 @ 12:29:35 pm PST

Helps to do a GPU stability test:

Run Unigine Heaven on highest setting for an hour. Not the short benchmark. Let it loop for an hour.

It should not crash or bug out over that period.

If it succeeds then a CPU and a memory test might also bd good.

If all tests succeed then it might be Valheim that causes you problems.
3:13 pm, January 17, 2023
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SovietBeer replied to Blackscreen hard lock, destroying gpu's? March 31, 2021 @ 12:30:50 pm PST

Try rollback on the GPU update. Also try to stop the programs that is running unnecessary in the background.

I turned my Windows Defender off because well it's Windows Defender
3:13 pm, January 17, 2023
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LegacyOfTorment replied to Blackscreen hard lock, destroying gpu's? March 31, 2021 @ 12:41:03 pm PST

Originally posted by SovietBeer:

I turned my Windows Defender off because well it's Windows Defender

I think some kind of antivirus is quite important. Really, a cryptomining virus infected my computer and was mining when I was not using the computer, if I opened up Task Manager I could see that process hogging 100% cpu and then vanish because it noticed I had opened Task Manager. Scary stuff.

Dont be as stupid as I was and let your guard down when it comes to viruses.
3:13 pm, January 17, 2023
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Revan replied to Blackscreen hard lock, destroying gpu's? March 31, 2021 @ 12:41:19 pm PST

Originally posted by JDaremo Fireheart:
Originally posted by PhilGFriendly:
Every other game I own ran smoothly. It's documented on reddit and via my own observations that cards run hotter and don't seem to throttle properly.
Most of the posts are from people running 20 & 30 series NVidia cards and would rather blame the game than look to their own system. Of 6 Mil+ players, only about 5% of those are experiencing issues.

If this statistic is even remotely true, (it could be worse and even better), than that is a terrible success rate in the world of Tech.

I also want to point out that I have random game closings with my 6900 XT (paired with a 5800X) so I am not sure what your point about 20 & 30 series Nvidia cards is.
3:13 pm, January 17, 2023
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PhilGFriendly replied to Blackscreen hard lock, destroying gpu's? March 31, 2021 @ 12:42:18 pm PST

Originally posted by Martin:
But regardless.. you'll be convinced by now because some half dozen people on reddit said it.. it has to be the absolute truth.

In the majority of overheating cases.. it's actually the power supply at fault.
It's awfully suspicious that the symptoms have been mentioned elsewhere. I'm not drinking the coolaid, I only mentioned that as an easy google result. A power supply is way cheaper to replace than a card these days, I checked that first before the system would no longer boot. I then swapped out some components reseated everything except the cpu and even tried the gpu in a separate machine with different games and then valheim. It's true I could be incredibly unlucky having both cards begin to fail at the same time, but I can't explain it otherwise, and it's worth looking into.
3:13 pm, January 17, 2023
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Martin replied to Blackscreen hard lock, destroying gpu's? March 31, 2021 @ 12:43:54 pm PST

Originally posted by PhilGFriendly:
Originally posted by JDaremo Fireheart:
Most of the posts are from people running 20 & 30 series NVidia cards and would rather blame the game than look to their own system. Of 6 Mil+ players, only about 5% of those are experiencing issues.

Which is still a significant amount of angry people if their' hardware is damaged. Re: psu wattage... I know what I'm doing, have tested with a voltmeter and at the very highest tdp my system uses less than 450 watts at 100% load, I've even verified that by doing ac/dc conversion at the component level, from the wall. My psu is rock solid and should last another 5 years without concern. Thanks for the suggestion though.

That test won't always work, if your psu is failing.. you probably won't see it, until after you crash. When you can't test it. What is your psu btw? Surely not a 450? Gpu's use a standard power supply.. when running nothing. When running anything else.. that base supply isn't enough. Rx580.. I use a 600 watt. It probably would switch on with a 450 or 500.. but with hdd, ssd's m2 drives, fans, cpu, gpu all wailing with bottlenecks.. your power usage is all over the place. And unoptimised Ea's will sorely test you.

Originally posted by PhilGFriendly:
Originally posted by Martin:
But regardless.. you'll be convinced by now because some half dozen people on reddit said it.. it has to be the absolute truth.

In the majority of overheating cases.. it's actually the power supply at fault.
It's awfully suspicious that the symptoms have been mentioned elsewhere. I'm not drinking the coolaid, I only mentioned that as an easy google result. A power supply is way cheaper to replace than a card these days, I checked that first before the system would no longer boot. I then swapped out some components reseated everything except the cpu and even tried the gpu in a separate machine with different games and then valheim. It's true I could be incredibly unlucky having both cards begin to fail at the same time, but I can't explain it otherwise, and it's worth looking into.

All I can say.. is I'm not having this issue.

My spec:

Ryzen 3600x
B550 Gigabyte Aorus Elite with F2 bios. (X570 chipset)
32 gb ddr4 ram, running at 2100.
Rx 580 Gigabyte Strix. 8 gb gpu.
Using Win 10 Professional. May 2020 update.
Current temp on idle is 48 degrees c.
Under stress around dunno.. not checked :D

70-71 degrees C. During a storm. 24% vram in use. 15 % cpu and 25% ram in use.
Using 117 watts of power atm. Temp rose to 74% during fight with a troll and some dwarves.

Oh and I'm playing on a dedicated server, dunno what if any difference that makes.

https://steamcommunity.com/sharedfiles/filedetails/?id=2442042838

A walk in my gardens.
3:13 pm, January 17, 2023
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PhilGFriendly replied to Blackscreen hard lock, destroying gpu's? March 31, 2021 @ 1:07:11 pm PST

Originally posted by Martin:
What is your psu btw?

Corsair SF600 on the bench bought at the same time as the 480, still under warranty for another 8 months (5 year extended at time of purchase). It's also on a UPS that is well maintained as well. 900W 1500VA
3:13 pm, January 17, 2023
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