Seems to be an ongoing problem with this game. I've not been able to get into it now for over a year, id ask for refund but its out of refund time,
I've uninstalled and reinstalled multiple times - verified game - updated GPU drivers - windows updates up to date - no antivirus software running at times. Seems a lot of people have the same problem when u go searching for a fix. but i still haven't found one so i've given up on game and classed it as write off.