Originally posted by xethier:

Locking threads, not answering specific questions, banning when repeatedly asked the same unanswered question... this is not the fault of your CUSTOMERS. This is poor community interfacing, poor moderation, and poor customer service.

Locking threads: shutting down threads that aren't constructive is moderation. It gives actually useful threads a chance to be seen.
Not answering specific questions: The questions were answered, often dozens of times before, likely even before being asked because a FAQ exists. They're just not the answers you want.
Banning when asking the same question: So the question has already been answered, and you keep asking it. That's spamming, and against the forum rules.

You complain about moderation literally because you're being moderated. Have some self-awareness.

Originally posted by xethier:

Go ahead and lock this and ban me, I'm sure that'll solve your problems. Maybe give me more than 4 days this time.

They should, and it would. It's the moderation you're begging for.